NEW DECODER MODEL REQUIRED

Hi Customer,

Due to ongoing updates to the MultiChoice satellite system to improve your viewing experience, the decoder models listed below will no longer be compatible with the upgraded broadcasting infrastructure:

DSD1110; DSD1131; DSD1132; DSD720; DSD910; DSD933; DSD990; DV1 (Dual View 1); PVR3000 (PVR1); and MCDSD.

As your current decoder model is being retired, you will begin losing access to certain DStv channels from 1 January, 2027, and no channels will be supported on your decoder from 1 September 2027.

To avoid disruption, please upgrade to a compatible decoder as early as possible so that you can continue enjoying your favourite sports, movies, series and entertainment in High Definition (HD), while benefiting from the best available DStv viewing experience, exploring our latest packages, and accessing future platform enhancements.

Compatible decoders are available to order online at the DStv Store, or through MultiChoice service centres, accredited installers, and selected retail partners. Please note that a limited-time R199 decoder special will be offered from 1 November 2026.

Kind regards,
DStv

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